![]() If that doesn’t work, try plugging it into another USB port. If the ANT+ dongle has previously worked but has stopped, you can try unplugging it, then plugging it back in and then restarting Zwift. Please remove your device from Garmin Express and then repair it if you want to resolve this problem. This could be the wrong answer for you, even if you just thought about it. The system recognizes the Ant Agent Stick but does not download the data. A Garmin Forerunner 405CX is no longer recognized after an upgrade to Garmin Express ver.4. How can I verify a USB-ANT Stick connection with a computer? If the ANT stick is not detected by the computer or if multiple USB ports have been tried without success, it is most likely time to replace it. My ANT+ stick on my Mac does not recognize my Garmin Express. If neither of those solutions work, you may need to reset your device or the accessory. Then, check the ANT+ signal by bringing the device and accessory close together and making sure that the ANT+ indicator on your device is lit. First, make sure that the accessory is compatible with your Garmin device. It doesn't care what Connect account the ANT Agent is uploading it to.If you’re having trouble connecting your Garmin device to an ANT+ accessory, there are a few things you can try to troubleshoot the issue. Training Center just accesses the HISTORY folder and imports that data into the active profile. Those instructions may help with problems uploading to separate Garmin Connect account but they will not help or effect what goes to Training Center. The ANT Agent syncs with the device, holds that data locally in a HISTORY or ACTIVITY folder then transfers it to Garmin Connect using the GCAuthorizationKey.bin. In regards to the information in the last post. ![]() How do I upload a file from Training Center to my Garmin Connect account? You could start the process of transferring all the data in the original profile to Garmin Connect. Your only option would be to delete the entire profile which would discard your data. ![]() Unfortunately there is no way to delete the device from the original profile. The original profile would pull in all the data since the last transfer making it even larger. To keep all the new data flowing into the second profile, do not use the "Receive from device" command while you have the original profile selected. You can change the name of the local profile using the User->Profile "Username" menu if needed. Use the User ->Switch to menu and verify the second profile is selected. So you must have the second profile selected before you use the "Receive from device" command in Training Center. Because both profiles are looking for data from that specific device. After your device syncs with ANT Agent, that data stored locally and is accessible by either profiles in Training Center. Right now it sounds like you have two profiles in Training Center, each with the same device added. ![]() I assume you mean a GAA restart and not a Windows reboot? The former is required for GAA to pick up the change in the Authorization key, but the later should not be necessary. In case anyone in the future reads this thread, it did require a re-boot before it worked. The next time you send data to GC, your browser should ask you for your username and password. How do I link the ANT agent to this new account so that the auto-transfer sends information to the new account and not the old account?ĭelete the GCAuthorizationKey.bin file from your Device directory ( ). Possible answer found in archived Ant Agent forumĭue to a misspelling, I have scrapped my old user account on Garmin Connect and set up a new account.
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